THE HANDS THAT SERVE
Kym England has a successful career in the service industry as a managing partner of the local Cheddar’s restaurant. Kym’s work days include long hours and manual labor. During the height of the recent pandemic, many restaurants, including Kym’s, reduced the number of team members on staff. This resulted in Kym covering even more restaurant hours and completing additional manual labor tasks. Kym loves what she does, cooking and serving meals for patrons, but she began to have debilitating pain in her right hand.
Cooking, washing dishes, carrying plates, cleaning tables, and stocking supplies became excruciating tasks for Kym. She could barely hold on to objects with her right hand. Her fear was that any procedure to heal her pain was going to keep her away from work far too long.
Kym’s primary care physician referred her to Dr. Hill who recommended a nerve conduction test. The results confirmed severe nerve compression in Kym’s right hand and also found that Kym’s left hand had significant nerve compression. “My right hand hurt so much that I did not even notice how compromised my left hand was, too,” said Kym. “I understood that I needed surgery, but I knew I could not be away from work for months. Dr. Hill shocked me when he explained that he could repair both of my hands at the same time and confidently stated that I would be back to work in one to three weeks.”
Kym emphasized that she strives to set herself up for success in life, so she scheduled the right and left carpal tunnel release surgeries for the same day and prepared for three weeks off of work. “I was nervous, but Dr. Hill was very comforting,” said Kym. “He explained everything in terms that I could readily understand, and I was more than eager to live a pain-free lifestyle again.”
The day after Kym’s carpal tunnel release surgery, she was able to remove her bandages and take a shower. “I could even hold onto a glass of water,” said Kym. “By the third post-surgery day I blow dried my hair. By the fourth day I zipped up my pants. Seven days in and I could drive again. I healed so quickly! Since my job is very physical and I use my hands constantly, I waited the full three weeks to return to work. When I went back to the restaurant, I returned full speed with no restrictions. I was fully healed and capable of doing everything. It was a phenomenal feeling.”
“I am ever grateful for Dr. Hill. He is such a kind doctor,” said Kym. “On my procedure day, I overheard the staff talking positively about being able to assist Dr. Hill that day. There was excitement surrounding Dr. Hill being there, and I could tell the team really likes and respects him. My hands, wrists, and arms feel great, I have minimal scarring, and my hands are painlessly doing their job. I would go to Dr. Hill for anything.”