Brian Portilia: Director of Cancer Services, Froedtert South
Our goal was to remodel and rejuvenate the Cancer Center, as well as bring our cancer care services under one roof to enhance the experience of patients. We also wanted to better enable our staff to be as successful at providing cancer care as they can be. All that came together into one vision for the new Cancer Center.
It certainly further demonstrates our long-standing and ongoing commitment to prioritize cancer care for people in the communities we serve in Kenosha County and beyond – in Racine, Milwaukee, and northern Illinois.
In contrast to other hospitals and clinics where multi-use areas are the norm, our new Cancer Center provides dedicated spaces for patients and for specific uses. That includes, for example, designated consultation rooms specially designed to facilitate meetings with patients, their families, health care providers, and others involved in those critical discussions. We also have dedicated rooms designed to provide expanded education resources to patients, to make sure that in addition to our outstanding cancer care team and leading-edge technologies, patients also have easy access to the learning resources they want or need.
Patient check-in and check-out procedures have been streamlined to minimize wait times and maximize the speed with which we can get patients to where they need to be. That reflects our commitment to make cancer care at Froedtert South as convenient as we can for patients.
We’ve also brought as many of the cancer services we provide – physicians, radiation therapy, chemotherapy infusion, and others – together in the Cancer Center to create a one-stop healing environment.
There’s a combination of private and semi-private areas, as well as communal areas, that provide a good mix of experiences for patients. Part of healing is being in an environment that's conducive to the phase of a cancer patient’s journey. It’s not the same for every patient, so the space adapts to that.
Being advocates for patients has always been first-and-foremost at Froedtert South. We want our cancer patients to feel most comfortable and confident in their providers, in their approaches to cancer, and the treatments and techniques they offer – which certainly mirror those offered at other hospital systems to the north and south of us. Plus, our partnership with Froedtert & the Medical College of Wisconsin in Milwaukee enables us to streamline access to even more specialized expertise when the need arises and it's in the patient’s best interests.
We want patients to be equal partners in their health care journey – and that's one of the best things that our new Cancer Center allows. It’s always been our goal to help cancer patients have long-term success. Patients in different chapters of their cancer journey may need different services at different times – and there's so much that we can do here, close to home, for those long-term patients. Whether their needs are for routine imaging, blood work, or maintenance or supportive care, we are here to help.